Jordan 1 Retro High Off-White University Blue

SHIPPING

On average, merchandise is packed and shipped from our facility 7-10 business days after purchase.

You will receive your Tracking Number after complete your order from 2-3 days.

If your order address is different from your billing address, we will screen out that your order is High Risk or Fraud to cancel it.

RETURN

• Wrong size received If you’ve received the wrong size, please check the order you placed with us. We’ve seen in most of the cases that the wrong size is selected by our customers when they place the order without reading the description carefully. In cases like those, we only offer a discount code 20% to the next purchase because we notify very carefully in title and description.
• If you ordered the right size, but still got the wrong one, we’ll be more than happy to send you a free reshipment. Just let us know with a picture of it and we’ll be there to get it done for you. – Timing for a return
  All returns/exchanges of online orders must be returned within 30 days from the day the order was shipped.
• In order to return an item, you need to obtain an RMA (Return Merchandise Authorization) number. To request an RMA number online, please go to the Returns Center.
• Place the original package into a shipping carton.
• Include the invoice and the reason for the return. If defective, please specify the defect.
• Please do not place stickers or shipping labels on the original manufacturer’s package.
• The RMA number must be written clearly on the shipping carton to prevent refusal.
• If you are not satisfied with your purchase, you may exchange or return it for a refund within 30 days from shipping from the day you receive the package
• In order to return an item, you need to obtain an RMA (Return Merchandise Authorization) number.
• To request an RMA number online, please go to the Returns Center. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for ten days.
• Place the original package into a shipping carton.
• Include the invoice and the reason for the return. If defective, please specify the defect.
• Please do not place stickers or shipping labels on the original manufacturer’s package.
• The RMA number must be written clearly on the shipping carton to prevent refusal.
• Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer.We are not responsible for lost or damaged packages.